Employment

Why Work for Tom’s Heating Service—A 12-Year Carrier President’s Award Winner?

At Tom’s Heating Service, we don’t just hire employees—we build careers and work to maintain our well-known, trusted company. That’s why we employ hardworking individuals who are honest, ethical, willing to learn, and adaptable. Hiring stand-up employees has allowed us to create a positive workplace. We value every person in our company and do what we can to give back and reward them for their hard work. We welcome new employees to our family-owned and -operated company who are career driven and looking to work hard at a passionate business. Our compensation is competitive, our benefits are generous, and we take very good care of our employees by treating them like a part of the family. When our employees are happy, the company succeeds and our customers get the dependable care they deserve.

We’ve been providing leading heating and cooling services throughout the Waukesha area for over 60 years—and have always worked hard to maintain an ethical and stable business for our customers and employees alike. Our motto is:

Average Happens By Accident. Excellence Happens on Purpose.

We know that nothing is easy and that it takes hard work to build a renowned company in this industry—that’s why we strive to continue to be above average and obtain excellence. We value employee input and listen to the feedback they give to help us better improve our processes. We are a leading Carrier Factory Authorized Dealer in the area and the only company in the entire Midwest (one of two in the entire United States) to receive the Carrier Presidents’ Award for 12 consecutive years. This is the highest achievement a Carrier dealer can attain for excelling in customer service—and we are proud to have earned it year after year.

Tom’s Heating is:

  • Recognized for having an A+ BBB rating
  • Recognized as a valuable dealer by our customers with a 4.7 star rating on Google
  • Recognized for our honest, quality service
  • Recognized by our customers for having a very knowledgeable and friendly staff

Competitive Compensation and Other Employee Benefits

At Tom's Heating, we wouldn't be able to supply our customers with reliable heating and cooling services without our employees. That's why we make sure to care for our employees by offering competitive compensation, insurance and vacation time, and even profit sharing. We also reward them with team outings at sports events, fishing trips, and holiday parties—more ways we can give back and create a welcoming team atmosphere. We stay involved in our local community through giving donations and sponsoring various charities and events. Most recently, we gave back by donating equipment to a local technical college so future HVAC professionals can prepare for their careers. Additionally, new hires have the benefit of doing ride-alongs from the start, so that they can learn the way we do things here at Tom's Heating. We strive to be a good company for our community and our employees. We want everyone to fit in, be a team player, and build their career with us.

WHAT WE'RE LOOKING FOR AT TOM'S HEATING:

Tom’s Heating appreciates every member of the team and respects them for what they bring to the table. No matter what sort of experience you have, we encourage you to apply for one of our available positions. We are open to hiring apprentices and working to get them to the level we need to exceed the needs of our customers. We are always looking for the right personality to join our team—if you have experience, that’s a bonus, but it is not required. We offer our employees various learning opportunities and help them achieve certification in the industry. We would be happy to review your information to see if you would be a good fit for us. We conduct background checks, driving record checks, and drug tests before hiring—and we ask that you provide us with professional references. Although we currently do not have any openings, we are happy to accept qualified candidate applications. We are always looking for individuals to join our team here at Tom’s Heating.

Our Open Positions


WE OFFER:

  • Competitive compensation and benefits
  • 401(k) retirement plans
  • Medical insurance (50%)
  • Career advancement opportunities
  • Performance review opportunities
  • Sales/add on bonuses
  • Team bonding activities (sporting events, grill outs, fishing trips, etc.)
  • Company vehicle and gas, uniform, and tool replacement


  • Paid vacation time, holiday time
  • Overtime compensation is time-and-a-half (on-call rotation)
  • Profit sharing program to give back to employees
  • Continued education opportunities: NATE Certification, EPA Certification, and more
  • Offers, in partnership with Auer Steel, a wide variety of continuing education opportunities, designed to boost our workers' careers as well as enhance their skills.

What Our Employees Have to Say About Working at Tom's Heating

“Working for Tom’s Heating has been a pleasure. I joined the team in 1997 to get back into the trades and I’ve been here ever since. Employees are treated like family and well respected, and have great perks and benefits. It’s a fantastic place to work.”
– Tim, Service Technician – 21 years’ experience

"When I first started working at Tom's Heating, I found myself enjoying the field immediately and was offered to work new construction before becoming Assistant Office Manager. I quickly became proficient in my duties and enjoyed not only my tasks, but the customers. I felt like I was making a difference with the company from the start. I believe that customers choose Tom's Heating because our staff is friendly, personable, and knowledgeable which customers appreciate. We are always honest with our customers and I feel that they love that we are family-owned and have been in the business for so long. Tom's Heating really does have a good reputation and I enjoy being a part of that. I work hard to help us better ourselves and to make a difference. Plus, I appreciate being given all the opportunities I have been given and I will continue to do what is best for our company. I am grateful to have such a great job where everyone is cared about as individuals!"
– Amy W., Assistant Office Manager – 13 years' experience

"A well-established, well-known company was part of the main reason why I joined Tom's Heating. To me, their reliable history meant a guaranteed steady job. It is a family-owned business and they treat all of their staff the same. I couldn't ask for a better place to work or people to work for! Tom's Heating is a leading, honest Carrier Dealer and fair service provider. The entire staff is friendly and excels in customer service. I love my job and enjoy making our customers happy!"
– Pete P., Service Technician – 3.5 years' experience

"When the position at Tom's Heating became available, I knew it was a great opportunity for me to improve. Their customer service and communication is outstanding—and I couldn't be more grateful for my job."
– Brandon B., Service Technician – 4 years' experience